All customers must be at least 18 years of age. A copy of your ID is to be uploaded and KRA PIN number to be provided when creating an account. We may require other information but you will be notified when the need arises.
No. An accidental deposit/withdrawal can not be cancelled. The deposit or withdrawal will be completed as placed. You can correct your action once the process has been completed.
You enjoy full liquidity. This means that you can withdraw your funds whenever you like. There is no lock up period, however interest is only earned if the money is held in the account for a 3 or 6 month period. *Processing time is 3… Read More »What happens when I want my money?
I deposited money for the fixed return product but I cannot see it in my portfolio. What’s going on?
Access to the platform requires the use of a steady internet connection. At times, you may be located in places with poor connectivity. This may create challenges in order placement. Should you experience this problem, immediately email email@example.com.
In compliance with the Prevention of Money Laundering Law, the amount that you withdraw will be paid back to its original source i.e. if you invested via mobile money, the proceeds will be paid back to the same mobile money account. In addition, the withdrawal… Read More »Where will my withdrawal proceeds be paid?