Regulated by Capital Markets Authority (CMA) and the Office of the Data Protection Commissioner Kenya (ODPC)

All customers must be at least 18 years of age. A copy of your ID is to be uploaded and KRA PIN number to be provided when creating an account. We may require other information but you will be notified when the need arises.

The product is designed to provide historic and present financial information. Thus no financial statement is provided. 

No. An accidental deposit/withdrawal can not be cancelled. The deposit or withdrawal will be completed as placed. You can correct your action once the process has been completed.

You can close your account and withdraw all your money at anytime. 

You enjoy full liquidity. This means that you can withdraw your funds whenever you like. There is no lock up period, however interest is only earned if the money is held in the account for a 3 or 6 month period. *Processing time is 3 business days in line with industry standards.

Access to the platform requires the use of a steady internet connection. At times, you may be located in places with poor connectivity. This may create challenges in order placement.

Should you experience this problem, immediately email support@ndovu.co.

In compliance with the Prevention of Money Laundering Law, the amount that you withdraw will be paid back to its original source i.e. if you invested via mobile money, the proceeds will be paid back to the same mobile money account. 

In addition, the withdrawal will be paid back in the original investment currency i.e. if you invested in Kenyan Shillings, the refund will be in Kenyan Shillings.

Yes, you can withdraw some of your money. However, there is a minimum withdrawal amount of Ksh 200.  

Simply log in to your account. Select ndovu Sure.  Select ‘withdraw’. Confirm the amount.  The money will be in your account within 3 business days.

No, there is no withdrawal fee. We, however, reserve the right to levy appropriate charges should the need arise.

ndovu is a regulated roboadvisory platform owned and run by Ndovu Wealth Ltd. Ndovu is licensed by the Capital Markets Authority (Kenya) as a Fund Manager and is also regulated by the Institute of Certified Investment & Financial Analysts (ICIFA), the Communications Authority and the Nairobi Securities Exchange. ndovu is a registered trademark.” “Investment involves risk. The value of investments and the income from them can go down as well as up and you may not get back the amount originally invested.”

Last Updated: April 15th 2021 These terms of use (“Terms and Conditions”) mandate the terms on which the users (“You” or “Your” or “User”) access and register on the website www.ndovu.co and/or mobile application ‘Ndovu’ operated and managed by Ndovu Inc., its affiliates and its group entities, together referred to as “Company” or “We” or “Us”, collectively referred to as, “the Platform”. Ndovu is a registered trademark of Waanzilishi Capital Limited. Advisory services provided by Waanzilishi Capital Ltd, a CMA-registered investment adviser. US-traded securities are provided to Ndovu users by Interactive Brokers LLC, a regulated member of FINRA/SIPC. Interactive Brokers is a member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org. Investments in securities: • No Bank Guarantee • May Lose Value. Investing in securities involves risks, and there is always the potential of losing money when you invest in securities. Before investing, consider your investment objectives and Waanzilishi Capital Ltd charges and expenses. Waanzilishi Capital Ltd’s internet-based advisory services are designed to assist clients in achieving discrete financial goals. They are not intended to provide comprehensive tax advice or financial planning with respect to every aspect of a client’s financial situation and do not incorporate specific investments that clients hold elsewhere. Past performance does not guarantee future results, and the likelihood of investment outcomes are hypothetical in nature. Not an offer, solicitation of an offer, or advice to buy or sell securities in jurisdictions where Waanzilishi Capital Ltd is not registered. For further details see our Legal Disclosures. By using this website, you accept our (Terms of Use) and (Privacy Policy) and (Data Protection Policy).