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Deactivating your account.

​We’re sorry to see you go. 

There are two options to close your account with Ndovu.

Once initiated, both options will take 48 hours to complete and your data will be removed from our system.

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Option 1  - Submit the form directly here.​
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  1. Sell all your portfolio holdings.

  2. Confirm you have no pending deposits.

  3. Fill in your details below.​​

Thanks for submitting. An agent will contact you soon through your specified email address to confirm the deactivation progress.​

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Option 2 - Login into your account
 
  1. Login to your app

  2. Confirm you have zero balances under "Your Assets"

  3. Select Account (person icon) in the app

  4. Select Deactivate Account

  5. Read the Disclosure and check the box.

  6. Click on the Deactivate button. 

Download our mobile app and start investing today.

Download Ndovu app from Google play or play story
Download Ndovu app from the app store

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Capital market services are offered through Ndovu's licensed entities in Kenya, Rwanda and Uganda. 

 

Not an offer, solicitation of an offer or advice to buy or sell securities in jurisdictions where Ndovu is not registered.

 

​By using this website, you accept our Terms of Use â€‹and Privacy Policy.​​​​​

© 2025 · Ndovu · All Rights Reserved.

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